Here's what some consumers have said:
- Discover routinely calls me and offers me services I don't want. They're pretty pushy about it.
- Bank of America credit card services tried to do this to me 2 weeks ago for their credit monitoring service.
- Over the past weekend, I received four phone calls from Discover in a 48-hour period, with the same message left each time: "This is ____ from Discover calling. It is important that you return this call to 800-xxx-xxxx." As a cardholder, I became concerned about misuse of my card or account number, and I called back, only to be grilled for confirmation details . . . and then "offered" an expensive protection package. Clever sales ploy indeed, but met with only an abrupt hang-up at my end, once I understood the real purpose of their harrassing and worrisome calls.